In the current fiscal climate, ‘scaling’ is no longer a matter of expanding the workforce; it is a matter of optimizing infrastructure. The marketing sector is undergoing a massive technical transition, similar to the recent moves by global retail giants to integrate robotics into their service lines. For companies aiming to hit aggressive revenue targets […]

Starbucks automation Customers pulling into a Starbucks drive-thru in the United States may still hear a friendly voice taking their order. In some locations, however, that voice now belongs to an AI system rather than a human barista. The company has begun rolling out a mix of automation tools and artificial intelligence as part of […]