Hotels.com Reveals Astonishing Hotel Room Insights

Image Name: Hotel in Mauritius

Hotels.com has launched its annual Hotel Room Insights Report, bringing to light an array of surprising services and fascinating stories from over 400 partner hotels worldwide. This year’s report showcases the astonishing items left behind by guests, the wildest room service orders, hidden hotel perks, and the extraordinary services accommodating today’s travelers.

Melanie Fish, vice president of Global Public Relations at Hotels.com, remarked, “At Hotels.com, we understand hotels thoroughly – it’s inherent in our name. By inquiring about the most memorable stays from hotels, we discovered that these ‘innsights’ have inspired services available to guests today. From guitar concierges to pet healers, hotels are catering to travelers’ unique demands, which may well become the norm. With the Hotels.com app, you can experience them all while earning rewards and enjoying exclusive perks at VIP Access properties.”

Lost and Found
The report highlights that common forgotten items include dirty laundry, device chargers, and makeup. However, this year’s insights reveal a new list of forgotten items that are truly remarkable.

• The most valuable items:
  Hotel staff have found luxury items such as a Rolex watch, a Birkin bag, and a watch valued at $6 million.
• Unusual pets:
  Guests have forgotten pets like a chick and a pet lizard, both of which were returned to their owners.
• Essential belongings:
  Some guests have left behind two full-leg casts, and 10% of hotels reported finding dentures.
• Bizarre items:
  Among the strangest items left behind were a rice cooker, a car tire, a blender, and construction pipes.

Hotels are adapting to help forgetful guests with initiatives like the Viceroy Riviera Maya’s soap concierge and the Kimpton Vero Beach Hotel’s “Forgot it? We’ve got it!” program, which allows travelers to borrow accessories from Anthropologie.

Despite these efforts, some hotel staff have gone to great lengths to return lost items. One staff member drove 100 miles to return a passport, another sprinted several blocks to deliver belongings before a cruise ship departed, and another replaced a lost teddy bear for a young traveler, even including a book detailing the bear’s adventures.

Room Service
The days of ordering a classic club sandwich to the room are gone. For the second year running, Hotels.com is revealing some of the most peculiar room service requests.

Head-scratching requests:

• An Evian-filled bathtub for a child to bathe in pure water
• Customized allergen menus for pets, such as gluten-free and dairy-free options
• Burnt toast
• A caviar hot dog
• Fresh goat milk
• Four pounds of bananas
• A high-five from a team member to ensure the room service request was acknowledged

To cater to these unique requests, hotels are adapting with innovative solutions. The W Osaka has installed a ‘Whatever/Whenever’ button, allowing guests to order anything at any time. At the Hospes Maricel & Spa in Palma de Mallorca, guests can indulge in Beauty Room Service, offering facials and high-tech beauty treatments.

Unique Services of Hotel You Didn’t Know Existed
Hotels.com also sheds light on extraordinary hotel perks that many travelers might not be aware of, providing tips on how to make the most of your stay.

Unique hotel perks

• At the Hotel New Otani Tokyo The Main, guests can stroll through a 400-year-old Japanese garden.
• The Four Seasons Hotel Austin offers an in-room guitar concierge for guests wishing to play a premium guitar.
• The Sentinel Hotel in Portland provides Very Important Pets services, including access to top groomers and a pet acupuncturist.
• The Montague on the Gardens in London offers private guided tours of the British Museum.
• Villa Gallici Hôtel & Spa provides personalized wine-tasting experiences in its cellar.

Hoteliers also share insider tips to enhance your stay. For instance, requesting a smoking room might get you a balcony, and opting for a higher floor can provide more space and tranquility.

Conclusion
Hotels.com’s latest Hotel Room Insights Report offers a captivating glimpse into the surprising and often humorous world of hotel services and guest behaviors. From forgotten luxury items and peculiar room service requests to unique hotel perks, this report highlights the evolving nature of hospitality. As hotels continue to adapt to the unique demands of their guests, travelers can look forward to an ever-increasing array of services designed to enhance their stay.

Discover more insights in the original article on Breaking Travel News